Shipping Policy

PuriPro Canada Inc. Online Shopping Policy

Order Processing:

At PuriPro Canada Inc., we strive to process and ship all orders within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping:

We offer various shipping options to meet your needs. Shipping charges and delivery times vary depending on the destination and the shipping method selected. Free standard shipping is available for orders over a certain amount, which will be specified during the checkout process. Please note that we currently ship within Canada and the USA only.

Returns and Refunds:

If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange, subject to the following conditions:

  • The item(s) must be unused, in their original packaging, and in resalable condition.
  • Proof of purchase (order confirmation email or receipt) is required for all returns.
  • Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.

Refunds will be processed within 7-10 business days of receiving the returned item(s). The refund will be issued to the original method of payment.

Warranty:

PuriPro Canada Inc. offers a warranty on all our products against manufacturing defects. The duration and terms of the warranty vary by product and will be specified in the product documentation. If you experience any issues with your product, please contact our customer service team for assistance.

Privacy Policy: 

Your privacy is important to us. We are committed to protecting your personal information and ensuring its confidentiality. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Customer Support:

For any questions or concerns regarding your order, please contact our customer support team at support@puripro.ca. Our customer service representatives are available Monday to Friday, 9 AM to 5 PM (EST), to assist you.

Changes to Policy:

PuriPro Canada Inc. reserves the right to update or modify this online shopping policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.

Thank you for shopping with PuriPro Canada Inc.! We appreciate your business and are committed to providing you with the best products and service.